About the role
General Information
Location: Vancouver, British Columbia, Canada
Worker Type: Regular Employee
Studio/Department: EA Studios - SPORTS
Work Model: Hybrid
Role Overview
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. The EA SPORTS NHL team is looking for a collaborative, creative, and passionate Senior Experience Designer for the NHL Live XD Team. As a member of the Live Experience Design (XD) team, you will help shape online gameplay experiences including Hockey Ultimate Team, World of Chel, and Live events. You will work with all product pillars to ensure continued commitment to the online player base and contribute to long-term healthy UX solutions game-wide. You will report to the Associate UX Director.
Responsibilities
- Responsibility for the live service user experience, including Hockey Ultimate team and other online modes.
- Translate research insights into workflows and designs using UX tools like Figma, and methodologies like journeys, information architecture, wireframes, and prototypes.
- Identify user testing and research needs for multiple features and coordinate with the internal UR team.
- Mentor junior UX designers on the team in best practices within the user experience and design industry.
- Establish design strategy and best practices for online and live service environment experiences.
- Work both independently and collaboratively with fellow UX team members, technical artists, product managers, and software engineers who are geographically distributed across the globe throughout the process.
Required Qualifications
- Portfolio containing multiple case studies highlighting design skills, technical expertise, and the ability to think holistically through systems and experiences.
- 6+ years of experience designing for complex, data-rich applications such as creative tools, game engines, or productivity software.
- Experience tailoring and presenting complex concepts to different audiences (including product managers, other designers, engineers, game studio partners).
- Comfortable working in complex organizations and a history of collaboratively leading and promoting UX principles and best practices with partners and colleagues.
Ideal Candidate Qualifications
- 3+ years of experience designing for live service user experiences.
- Experience establishing and improving player-forward UX processes in a monetized live service gameplay environment.
Compensation and Benefits
Pay Range:
- British Columbia (depending on location): $122,300 - $170,700 CAD
Benefits:
- Vacation: 3 weeks per year to start.
- Sick Time: 10 days per year.
- Parental Leave: Paid top-up to EI/QPIP benefits up to 100% of base salary (12 weeks for maternity, 4 weeks for parental/adoption leave).
- Health Coverage: Extended health, dental, and vision coverage.
- Insurance: Life insurance and disability insurance.
- Retirement: Retirement plan for regular full-time employees.
- Additional: Certain roles may be eligible for bonus and other incentive programs, complimentary games, and mental well-being support.
Company Environment
Electronic Arts values adaptability, resilience, creativity, and curiosity. The company adopts a holistic approach to benefits, emphasizing physical, emotional, financial, career, and community wellness. Electronic Arts is an equal opportunity employer. Employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. EA provides workplace accommodations for qualified individuals with disabilities as required by law.