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SHA2

User Researcher

Sharkmob
Location
Malmö, Skåne County
Experience
Senior · Lead
Posted
9 days ago
Type
Contract · On-site

About the role

The Role

Sharkmob is an innovative AAA video game company dedicated to creating engaging multiplayer experiences. The research lab focuses on understanding what drives players and enhances their enjoyment. Insights are collected using traditional research methods, such as usability testing and playtests, to guide developers in making data-driven decisions. The Data, User Research, and Design teams work together to interpret player behaviours and conduct extended research in collaboration with local universities.

As a Principal User Researcher, you will be the craft expert who leads research efforts, mentors teammates, and supports design. You will also align user research activities across the studio, driving player-centric game development. This is a fixed-term position, with the possibility of extension depending on business needs.


Responsibilities

  • Design and execute studies using experimental design and research methodology.
  • Actively share knowledge and maintain key stakeholder relationships via workshops, reports, and presentations.
  • Develop, promote, and ensure good user research practices.
  • Guide game teams in planning user research strategies for the lifecycle of their games.
  • Support teams via expert reviews, UX writing, and industry knowledge to guide decision-making.
  • Promote collaboration between Data, UX, Design, and Marketing teams.
  • Provide consultative support and guidance to senior stakeholders.
  • Mentor and upskill User Researchers in all areas of the craft.

Requirements

  • 8+ years of experience in user research.
  • Experience in mentoring or leading teams.
  • Bachelor's degree or higher in experimental, social, or cognitive psychology, human-computer interaction, or equivalent industry experience.
  • Excellent written and verbal communication skills.
  • Extensive experience with user interviews, surveys, moderating research sessions, and usability tests.
  • Strong analytical skills with a background or coursework in descriptive and inferential statistics.
  • Passion for video games is beneficial; experience in game development or the entertainment industry is desirable.

Bonus Points

  • Experience with shooter or live service games.
  • Experience in UX design or UX writing.

About Sharkmob

Sharkmob is a Swedish game developer founded in 2017. The company creates AAA-quality games for PC and console, using the Unreal Engine to power ambitions of taking multiplayer games to new heights. Current projects include Bloodhunt, a battle royale set in the Vampire: The Masquerade universe.

Sharkmob believes great games are created by diverse teams with different perspectives, backgrounds, and experiences. The company is committed to building an inclusive and collaborative workplace where creativity can thrive. The culture is built around shared ownership, a passion for creating great games, and having fun along the way.


Working Conditions

  • Location: Malmö, Sweden.
  • Working Model: Onsite.
SHA2

Sharkmob

Games & Interactive
Open roles
10
Founded
2017
Employees
201-500
Location
Malmö, Skåne County, Sweden