About the role
Position Summary
Company3/Method Studios (CO3/Method) is a global leader in media and entertainment services for film, video and online content. With operations in Los Angeles, New York and around the globe, the company employs over 3,500 of the most talented, highly honored, and recognized artists and industry veterans worldwide.
As a Senior Avid Systems Engineer at Company 3 you will be working as part of a team, implementing core creative service applications and tools to modernize the way our artists and clients work both in facility and remote. Implementation of in-studio and remote workflows that adhere to our security standards will be critical. You will be developing and disseminating the best practices for supporting complex technical process to maintain and improve operational efficiency.
Main Duties
- Provide Tier 1/Tier 2/Tier 3 support for Avid Editorial clients through phone, email and in-person interactions.
- Work closely with engineering teams in NY and LA to optimize Avid system architectures, adhering to company standards and securities requirements.
- Help define, design, and implement next generation infrastructure.
- Work with engineering teams to support creative applications globally.
- Bring Work from Home technology hardware and software solutions to all Co3 companies.
- Work collaboratively to handle all operational and production technical needs.
- Work in a fast pace creative environment with the ability to problem-solve on the fly.
- Design and implement efficient Avid-based workflows for editorial, ingest, media management, and delivery.
- Collaborate with production staff to optimize project structures, media management, and editorial processes.
- Diagnose and resolve software, hardware, and network-related issues in a timely manner.
- Integrate Avid solutions with 3rd-party applications, plug-ins, and storage systems.
- Update and maintain an accurate inventory for all Editorial gear.
- Maintain up-to-date system configuration records, network diagrams, and asset inventories.
- Ability to work around production schedules and to travel as required.
Requirements and Qualifications
- Prior working experience in a computer-related field.
- Proficient with Avid Media Composer.
- Proficient with Avid NEXIS support (ACSR preferred, not mandatory).
- Creative applications experience.
Additional Desired Skills
- Familiar with Storage performance and Archival concepts.
- Proficient with cloud architecture or administration.
- Proficient with networking concepts and implementation for remote and in-studio production workflows.
- Familiar with video formats, codecs, and post-production standards.
- Strong analytical and troubleshooting skills in high-pressure, deadline-driven environments.
- Ability to translate technical information into clear guidance for non-technical staff.
- Solid understanding of networking concepts (TCP/IP, DNS, VLANs, bandwidth management).
- Experience with other post-production tools (Adobe Premiere Pro, DaVinci Resolve, Pro Tools).
- Proficiency in macOS system administration.
- Postproduction/studio experience is a plus.
- File-based ingest, transcoding, and delivery workflow knowledge is a plus.
- Avid Certified Support Representative (ACSR) for Media Composer, Nexis, or Interplay is a plus.
Compensation and Benefits
- Pay Range: $85,000 - $120,000 USD annually.
- Compensation Factors: Relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
- Benefits:
- Full-time employees and part-time employees working 25+ hours per week: Comprehensive package of health, retirement, insurance benefits, and paid time off.
- Project hires and part-time employees working less than 25 hours per week: Retirement, select insurance benefits, and health benefits where required by law.
- Canada and other territories: Local benefits plan offerings apply.
Company Information
Company 3 provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, and experiences.
Diversity and Inclusion
Company 3 celebrates the value of each unique experience and is dedicated to fostering a diverse, equitable, and inclusive culture. The company provides equal employment opportunities to all applicants and employees. Accommodations are available upon request through the HR representative.