About the role
About us
THE LINE is an award-winning animation studio based in East London. Founded in 2013 by artists and filmmakers, we've established ourselves as a successful commercial studio, working with a range of remarkable clients including Gorillaz, Riot Games and Channel 4. Alongside our commercial work, we also develop our own original content and are passionate about bringing ambitious, exciting new ideas to life.
Your responsibilities
Front of House & Studio Operations
- Reporting to the Head of Operations, helping to ensure the team has everything they need to work effectively day to day
- Acting as a welcoming first point of contact for the studio, including answering the phone and receiving deliveries and post
- Keeping the studio organised, clean and well stocked, including kitchen, bathroom and cleaning supplies
- Looking after the studio environment, including plants and general upkeep
- Managing studio emails and ensuring enquiries are directed to the right person
- Supporting with studio receipts, expenses and preparation for bookkeeping
- Liaising with The Block and other suppliers to help coordinate maintenance and repairs
Freelancer Onboarding
- Coordinating the onboarding of freelancers and making sure they feel welcomed and set up for their time at THE LINE
- Preparing equipment, software, Cintiqs, server access, fobs, welcome packs and other requirements ahead of their arrival
- Making sure freelancers have the information and resources they need to get started smoothly
IT & Technical Support
- Providing day-to-day support with routine IT and technical tasks
- Helping to manage and monitor the render farm
- Making sure studio equipment is prepared, charged and ready to use
- Providing practical, ad-hoc support with technical issues, equipment, machinery and software
- Escalating more complex IT issues to our external IT support when needed
Software, Licences & Equipment
- Setting up and keeping track of studio computers and other hardware
- Managing and keeping track of studio software licences and subscriptions
- Helping to maintain accurate records of equipment and software
- Carrying out database housekeeping, including adding new freelancers, updating availability and removing duplicate records
Logistics, Calendars & Events
- Organising studio events, including staff socials, parties and Friday lunches
- Supporting producers with staff travel arrangements and itineraries
- Keeping studio calendars and diaries up to date
- Booking meetings and preparing meeting rooms
- Providing general production support where needed, such as updating crew booking information or entering holiday requests into Ftrack
About you
We're looking for someone who is:
- Highly organised with excellent attention to detail
- Friendly and approachable
- Reliable and proactive, and comfortable taking ownership of tasks
- Confident using technology, or excited to learn new systems and tools
- Comfortable juggling multiple priorities and switching between different types of work
- Able to work independently while knowing when to ask for help or escalate an issue
- Interested in working in a creative environment and supporting the people around you
This is an in-house position based at our studio in De Beauvoir, East London.
What you can expect from us
- A collaborative and open environment where everyone is encouraged to share their ideas and opinions
- Support and encouragement to take ownership of your work and develop your skills
- Team lunch every Friday and seasonal studio parties
- A competitive salary based on experience and performance
- 10 days of Exploration Time each year to explore creative ideas, learn new skills or help bring other people's ideas to life
- 24 days' holiday, plus bank holidays
- Pension scheme
- Cycle to Work scheme
Application Requirements
- This position is open to applicants who have the right to work in the UK.
- This is a fully in-house position and applicants must be able to commute to our studio in De Beauvoir. There are no remote working options for this role.
- Please include your earliest possible start date or current notice period with your application.
- Start date: 6 November 2026 or sooner.