About the role
Why Sony Interactive Entertainment?
Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, the organization delivers hardware and network services to more than 100 million people. The company culture is centered on innovation, creativity, collaboration, and technical excellence.
Role Overview
The Software Engineer II, Platform Data Reliability & Automation, is responsible for building, automating, and operating scalable data platforms using Infrastructure as Code (IaC) and cloud technologies. The role focuses on improving the reliability and automation of NoSQL, streaming, and caching services across AWS and GCP. Engineers will work with platform and product teams to support highly available infrastructure for global operations.
Responsibilities
- Develop, maintain, and improve Infrastructure as Code and configuration-management automation using tools such as Terraform and Ansible to provision, configure, monitor, scale, and manage NoSQL, streaming, and caching platforms.
- Build automation that enables repeatable and reliable deployment of data services across cloud and hybrid environments.
- Contribute to the reliability, availability, scalability, performance, and resiliency of platform data services.
- Contribute to defining, measuring, and improving service-level indicators (SLIs), service-level objectives (SLOs), and error budgets.
- Develop automation for operational activities such as scaling, failover, backup, recovery, upgrades, and routine maintenance.
- Build and enhance observability solutions using metrics, logging, tracing, dashboards, and alerts.
- Troubleshoot issues affecting Cassandra, Aerospike, Kafka/MSK, Redis, and related platform services.
- Participate in on-call rotations and incident response, contributing to root-cause analysis and the implementation of permanent fixes.
- Write reliable, maintainable, and well-tested Go code for infrastructure automation, platform services, and operational tooling.
- Collaborate with engineering, platform, security, and operations teams to integrate and deliver reliable data services.
- Create and maintain operational documentation, procedures, runbooks, and automation playbooks.
- Participate in code reviews, technical design discussions, and continuous improvement initiatives.
- Explore practical applications of AI-assisted automation, anomaly detection, automated remediation, and developer-productivity tooling.
Skills and Qualifications
- Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.
- 3+ years of experience in software engineering, database reliability engineering, site reliability engineering, platform engineering, or a related field.
- Experience developing production software in Go, with an understanding of idiomatic code, testing, concurrency, error handling, and maintainability.
- Hands-on experience developing or maintaining Infrastructure as Code or configuration-management tools such as Terraform or Ansible.
- Experience deploying or operating workloads on Kubernetes.
- Experience with AWS or GCP and familiarity with managed services such as MSK, DynamoDB, ElastiCache, Memorystore, or equivalent technologies.
- Working knowledge of one or more NoSQL, caching, or streaming technologies, such as Cassandra, Aerospike, Kafka, AWS MSK, or Redis.
- Understanding of distributed systems concepts, including availability, consistency, replication, fault tolerance, and horizontal scaling.
- Working knowledge of Linux, networking, storage, and common system-troubleshooting techniques.
- Familiarity with observability tools and practices, including metrics, logging, tracing, alerting, and dashboard creation.
- Ability to independently diagnose and resolve technical problems within a defined scope, learn unfamiliar systems, and seek guidance when addressing complex or ambiguous challenges.
- Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
Compensation and Benefits
- Base Pay Range: $150,100 - $225,100 USD.
- Benefits: Medical, dental, vision, matching 401(k), paid time off, wellness program, and employee discounts for Sony products.
- Additional: Potential eligibility for a bonus package.
- Note: Base pay is determined based on job-related factors including knowledge, skills, experience, and location, in line with the company's hybrid working policy.