About the role
Company Overview
Descriptive Video Works - Keywords leverages passion for accessibility, storytelling, and technology to deliver world-class Audio Description (AD) and Described Video (DV) services across the media landscape. The company partners with leading broadcasters, streaming platforms, and content creators to make entertainment engaging and accessible. The team is remote-first, dedicated, resourceful, and committed to inclusive media experiences.
Role Overview
The Project Manager oversees the full production lifecycle, managing project scheduling, technical workflows, and quality control alongside clients, writers, narrators, and audio mixers. The role is fully remote, with occasional travel for live events. Additional consideration is given to candidates able to commute to LA or NYC studios as needed.
General Responsibilities
- Liaison with clients concerning receiving, scheduling, approving, updating, and supporting DVW projects.
- Schedule and/or coordinate scheduling DVW projects and staff including writers, narrators, and mixers. This includes receiving and quality checking materials from clients, then getting materials to writers and mixers.
- Deliver final materials to client. Utilize upload/download/preview services as necessary.
- Work with Client Services Manager to assist in project organization - getting and/or keeping projects on track, scheduling, and monitoring and reporting on project progress to involved parties.
- Respond to client technical and scheduling questions where required.
- Supply client with narrator sample and draft scripts for approval when requested.
- Manage back-end systems for client specific applications.
- Manage Live Audio Description Events from inquiry to delivery.
- Source remote equipment when needed.
- Collaborate with clients on venue set up and technical limitations.
Project Management
- Maintain schedule on a daily basis and send billings to accounting. Respond to billing questions.
- Transcode projects and send out updated/revised proxies as necessary.
- Coordinate reports and/or paperwork through the production chain.
- Assist in ensuring DVW Project Quality Control guidelines are met including making/revising/updating applicable quality control and other reports.
- Coordinate and solve problematic and challenging project issues such as additional QC research and coordination, proxy re-issue, follow-up and coordination, etc.
- Coordinate and arrange CC, subtitling, etc.
- Support Client Services Manager with the quoting processes.
- Input required data into Project Management System. Run appropriate reports to understand business gaps and make recommendations as necessary.
- Manage the Change Order process when DVW projects change.
Support
- Work flexible hours occasionally to take care of client and internal issues including providing technical support for writers and sending AD or DV to clients in the evening or on a weekend if necessary.
- Upon completion of projects, archive on central server. Keep up-to-date records of what is archived and when it was archived. Implement, maintain and/or assist with DVW data backups.
Communication
- Attend weekly meetings to update progress, discuss challenges, and input into strategy.
Requirements
- Project management experience required.
- Knowledge of audio description (bonus).
- Experience in live event production (bonus).
- Must be able to work fully remote/work from home.
- Willingness for occasional travel to onsite venues for live events.
- Additional consideration given to candidates able to commute to LA or NYC studios as needed.
Compensation and Benefits
- Salary range: $70,000 - $80,000 depending on experience.
- Benefits package including Medical, Dental and Vision.
- Vacation and Sick Leave.
- Life & Disability coverage.
- Paid Basic and AD&D insurance.
- Voluntary Legal, Accident, Critical Illness and Hospital Indemnity coverage.
- Voluntary FSA.
- 401(k) retirement plan.
Hiring Policy
Keywords Studios follows a well-established Equal Opportunities Policy. The organization participates in E-Verify. The company does not accept unsolicited resumes or contact from unauthorized third parties/recruitment agencies. Applicants are expected to conduct themselves with honesty and participate in all applications and interviews independently without the use of AI assistance or third-party tools.