About the role
Location & Contract Details
- Location: Swords, Dublin, Ireland (supporting leadership in both the Dublin and Seattle Remote Broadcast Centers)
- Contract Type: 12-month contract
- Work Model: Onsite in the Remote Broadcast Center (RBC)
- Role Type: Senior individual contributor
Overview
Riot Games is looking for a Principal Program Manager to lead strategic, high-impact initiatives across our RBC global broadcast and remote production capabilities. You will work closely with RBC Leadership to solve complex business challenges, develop long-term plans, and help improve how our global production network operates. This role will help set priorities, bring teams together, and turn strategy into action.
Responsibilities
- Lead strategic programs and initiatives from initial planning through implementation, ensuring clear priorities, ownership, and measurable outcomes.
- Develop business and financial models to help leaders assess opportunities, investment decisions, capacity needs, and long-term plans.
- Shape the future of Riot’s broadcast capabilities, partnering across production, technology, finance, facilities, and other teams to improve operating models and ways of working.
- Lead capacity and resource planning across the Remote Broadcast Center network, connecting demand with staffing, facilities, technology, cost, and service needs.
- Partner with senior leaders and cross-functional teams to solve complex business challenges, provide clear recommendations, and drive strategic change across the organization.
Qualifications
- Experience:
- 8+ years of relevant experience
- 6+ years in strategy, business operations, financial planning, transformation, management consulting, or a related field
- Strategic Execution: Experience leading strategic work across multiple regions or teams, turning business priorities into clear plans and measurable outcomes.
- Analytical Skills: Strong strategic planning and analytical skills, with experience developing business cases, financial models, forecasts, scenarios, or strategic roadmaps.
- Problem Solving: Proven ability to work through ambiguity, defining problems, identifying stakeholders, and creating a clear path forward.
- Leadership & Influence: Experience partnering with and influencing senior leaders, including presenting recommendations and driving decisions without direct authority.
- Communication: Strong stakeholder management and communication skills, with experience working across global, distributed, and cross-functional teams.
Preferred Qualifications
- Experience in global broadcast production, live production, media, entertainment, advertising, digital consumer businesses, technology, facilities, infrastructure, consulting, or another complex operating environment.
- Experience designing or evolving production operations, service models, facilities strategies, workforce models, capacity planning, or technology-enabled services.
- MBA or another relevant advanced degree.
- Familiarity with program management and collaboration tools such as Google Workspace, Jira, Airtable, or similar platforms.
- Gaming, sports, or esports experience is a plus, but is not required.
Additional Details
- Success Metrics: Success in this role is found through craft expertise, a collaborative spirit, and decision-making that prioritizes fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position.
- Company Mission: At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player.