About the role
Job Details
Company: Company 3
Location: Vancouver, BC (Onsite)
Employment Type: Full Time
Hours of Operation: 12:00pm - 8:00pm PT
Pay Range: $21.00 - $23.00 CAD hourly
Position Summary
Company 3 Vancouver provides Post Production services to some of the world’s top content creators and is known for its creative artistry, pioneering technology and global reach. We are seeking a Post Production Coordinator who will work alongside our Producing team in a supporting capacity. The Post Production Coordinator we are looking for should have great inter-personal skills, be meticulous, always organized and work calmly and professionally especially during high pressure situations.
Main Duties
- Provide exceptional customer service to all clients and work together with our team to manage client expectations.
- Act as a supporting interface between our Producing team, client production, and the various faculties and services at Company 3.
- Create and finalize billing for all operators on a daily basis to ensure invoicing happens in a timely manner.
- Provide afternoon/evening support for the Producing team and serve as the go-to resource for clients until the end of their day.
- Assist in greeting and escorting clients to their session upon arrival.
- Oversee evening virtual sessions and in-studio sessions and help coordinate hospitality services.
- Ensure session details and updates are effectively communicated to the client and our various departments.
- Keep the production team up to date on project status.
- Oversee the day-to-day management of each assigned project.
- Organize meetings internally and with clients for each project.
- Coordinate with scheduling and internal operations to schedule facility resources and personnel.
- Evaluate and reprioritize tasks as needed to accommodate changes in the daily schedule.
- Assist Producers in project tracking for billing purposes.
- Other duties as assigned.
Qualifications and Requirements
- Previous experience in a client-facing Post Production environment.
- Exceptional customer service skills.
- Ability to perform in a fast-paced, high-pressure environment with competing priorities under tight deadlines.
- Strong organizational skills and attention to detail.
- Ability to work effectively both unsupervised and collaboratively with internal departments.
- Understanding of the Post Production workflow for both feature and episodic, from file-based dailies and off-line editorial, through to final mastering and delivery.
- Understanding of the Post Production scheduling process and the concept of deadlines.
- Strong written and verbal communication skills and the ability to learn and process information quickly.
- Solid keyboarding skills and a good working knowledge of MS Word, Excel, and Outlook.
- Ability to interact with all levels of an organization up through the executive level, maintaining professionalism.
- Able to work afternoon/evening shift and overtime (weekends) when required.
Nice-to-Haves
- Knowledge of Xytech MediaPulse or other Post Production scheduling software.
- Experience with Slack/MS Teams.
Company Information
Company 3 provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, and experiences.
Diversity and Inclusion
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self. We provide equal employment opportunities to all applicants and employees. Accommodations are available for the application process upon request.
Compensation and Benefits
- Pay Details: The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. Pay position within the range may be based on relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
- Overtime: This position is eligible for overtime.
- Benefits: For roles filled in Canada, local benefits plan offerings as adopted and amended from time to time will apply.