About the role
Company Overview
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. The company fosters a community that connects across the globe, where creativity thrives, new perspectives are invited, and ideas matter.
Role Information
- Location: Madrid, Spain (On-Site)
- Reporting Line: Reports to the Studio Director
- Worker Type: Part-Time Employee (20 hours per week / 11 am to 3 PM)
- Work Model: Hybrid
The Opportunity
The Madrid studio is seeking an organized Production Coordinator to serve as the operational hub and community connector for the development team. This role supports studio operations, team administration, and game production workflows while collaborating across multiple studio projects.
Key Responsibilities
Shipping, Logistics & Swag Distribution
- Shipping & Courier Operations: Coordinate domestic and international shipments (FedEx, DHL, UPS, or local couriers). Prepare commercial invoices, handle customs clearance documentation, and track shipments such as development kits and game assets.
- Game Swag & Merchandise Management: Manage the sourcing, inventory, packing, and distribution of official game merchandise, milestone gifts, launch kits, and studio apparel for teams and external partners.
- Mail & Package Intake: Coordinate incoming and outgoing deliveries, log packages, and route production equipment to the appropriate groups.
Event Planning & Studio Culture
- Team & Studio Events: Plan, budget, and organize internal events, team-building activities, and milestone celebrations.
- Meeting Logistics & Catering: Organize recurring all-hands meetings, town halls, and partner visits. Coordinate lunch catering, dietary preferences, and room bookings.
- Team Culture: Partner with Workplace Experience on studio-branding projects, anniversary recognitions, and health and wellness events.
Procurement & Expense Coordination
- Vendor Coordination: Maintain relationships with external suppliers including printers, merchandise manufacturers, caterers, and venues.
- Purchasing & Invoicing: Create Purchase Orders (POs), track statements of work, process invoices, and assist with vendor setup in EA financial systems.
- Corporate Card & Expense Reconciliation: Reconcile team expenses, review and submit corporate travel expenses, and process monthly corporate card statements. Guide team members on expense tools and company policies.
- Supply Inventory: Maintain inventory levels for team supplies, snacks, peripherals, and event materials, restocking items as needed.
Production Coordination & Team Support
- Meeting Facilitation & Notes: Schedule meetings, set up conference room technology, capture meeting notes, and track follow-up items.
- Travel, Itineraries & Visas: Support production leadership with coordinating travel itineraries, booking arrangements, preparing travel letters, and handling visa coordination.
- Documentation & Knowledge Sharing: Maintain studio guides, team FAQs, distribution lists, and team collaboration platforms.
- IT Escalation & Support: Help team members submit or follow up on IT and Facilities service desk tickets to ensure equipment setup runs smoothly.
Qualifications
- Experience: Background in an administrative, coordinator, or operations role within a creative or technical environment (gaming, entertainment, or technology).
- On-Site Presence: Ability to work a 20-hour week on-site in Madrid to manage physical logistics, workspace experience, and office operations.
- Technical Skills: Proficiency with Outlook and Google Workspace for schedule management, document collaboration, and note-taking.
- Logistics & Expense Coordination: 1+ years of experience organizing team events, handling international courier shipping and customs documentation, and tracking basic expenses.
- Bilingual Collaboration: Professional fluency in Spanish and English to coordinate with local vendors and global teams, including writing clear emails and facilitating meetings.
- Organizational Skills: Focus on accuracy, capability in organizing tasks, managing schedules, and a commitment to handling confidential studio information with care.
- Role Flexibility: Comfort working across varied project needs as studio development progresses.
Benefits and Culture
Electronic Arts values adaptability, resilience, creativity, and curiosity. The company provides a holistic approach to benefits, emphasizing physical, emotional, financial, career, and community wellness. Benefits may include:
- Healthcare coverage
- Mental well-being support
- Retirement savings
- Paid time off
- Family leaves
- Complimentary games
Equal Opportunity Employer
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. The company considers qualified applicants with criminal records in accordance with applicable law and provides workplace accommodations for qualified individuals with disabilities.