About the role
Position Details
Company: Company 3
Location: Vancouver, BC (On Site)
Business Unit: Company 3
Position: Overnight Dailies Supervisor
Hours of Operation: 10:00pm - 6:00am PST
Pay Range: $26.00 - $30.00 hourly CAD
Position Summary
Reporting to the Managing Director, the Dailies Supervisor is responsible for overseeing the dailies department’s operation and managing the dailies team. Responsibilities include: labour planning and staffing, scheduling, delegating tasks, stream-lining workflows, training new operators, measuring both individual and the team's morale, detecting inefficiencies in operation, reporting to the Managing Director of all findings, troubleshooting technical difficulties, liaising with other departments, liaising with clients to design and coordinate the dailies workflow on a project by project basis and general oversight of the dailies department.
Main Duties
- Assign operators to new shows.
- Maintain quality dailies service by holding the team accountable to Company 3 standards.
- Monitor all operations to achieve maximum efficiency in meeting deadlines.
- Train operators to understand requests according to their experience.
- Analyze complaints, facilitate investigation, and report the outcomes.
- Design workflows, review deadlines, and gather all notes to set priorities per show.
- Oversee each operator's performance and provide training and coaching.
- Report any irregular behaviors of applications and equipment in detail.
- Revise workflows by observing the execution and report all findings to discuss improvements.
- Take part in running new releases of applications before mass deployment.
- Interview potential Dailies Operators and provide feedback.
- Discuss interdepartmental issues within the team.
- Keep track of project needs and properly modify settings when needed.
- Collaborate with other local departments and global dailies and image science teams.
Requirements and Qualifications
- Previous experience working in dailies.
- Proficient knowledge of current dailies operation.
- Ability to set priorities and apply flexibility in execution to achieve the best outcome.
- In-depth understanding of software used in dailies operation.
- Ability to troubleshoot problems effectively.
- Outstanding communication and interpersonal skills.
- Strong ability to work within a fast-paced, collaborative environment.
- Excellent customer service skills.
- Demonstrated experience leading a team and coordinating across other departments.
- Attention to detail.
- Working knowledge of Mac and Linux operating systems.
- Basic understanding of SQL databases.
About the Company
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self. It is our policy to provide equal employment opportunities to all applicants and employees.
Compensation and Benefits Information
The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.