About the role
Company Overview
NBCUniversal is one of the world's leading media and entertainment companies, creating world-class content distributed across film, television, and streaming, and brought to life through global theme park destinations, consumer products, and experiences. NBCU Local reimagines storytelling for the next generation of local news watchers, delivering local content to English and Spanish-speaking audiences in 31 U.S. TV markets and Puerto Rico. The NBCU Local Technology & Operations (Tech Ops) organization provides Technology & Workflow Solutions, Support, Media Operations, Production, Studio, and Facilities services that power NBCU Local content creation and distribution.
Position Overview
- Role: Manager, Media Operations
- Location: Universal City (Universal 4 & Telemundo 52 Los Angeles Media Operations Center and Control Rooms)
- Reports To: Director, Operations
- Salary Range: $125,000 - $155,000 (Bonus eligible)
Job Responsibilities
- Lead the Media Operations team responsible for delivering media support for content production.
- Provide processes, resourcing, and guidance to ensure team objectives and SLAs are met.
- Lead staffing and management of Media Operations Center Staff, including hiring, scheduling, and performance management in accordance with station policies and collective bargaining agreements.
- Hire, coach, and develop team members throughout their career journey.
- Develop and maintain strong stakeholder relationships, ensuring effective communication.
- Contribute to the design, development, and execution of new workflows, projects, and initiatives.
- Partner with 3rd party vendors and internal service providers to best service the needs of the operation and business.
- Ensure compliance with NBCUniversal cyber security policies and standards.
- Perform all other duties as assigned.
Qualifications
Basic Qualifications
- Minimum of 7 years of relevant experience, including a minimum of 3 years of leadership experience consisting of people management, project leadership, or indirect leadership.
- Bachelor’s degree in radio, television & film, journalism, operations, related fields, or equivalent experience.
- Experience leading operational functions of mid-to-major market news or live event production operations.
- Experience with media asset management systems and methodologies.
Eligibility Requirements
- Interested candidates must submit a resume/CV through www.nbcunicareers.com to be considered.
- Must be willing to work in Universal City.
- Must be available to work during major on-air events, breaking news, severe weather, new system integrations and updates, and be available 24-7 which includes willingness to travel and work outside standard hours, and on weekends with short notice.
- Must have a valid driver’s license.
- Must have unrestricted work authorization to work in the United States.
- Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program.
Desired Characteristics
- Passion for challenges, leading teams, making a positive impact, being part of a high-performing team providing exceptional service, and working with leading-edge media technology.
- Ability to create a collaborative environment while rolling out new processes and procedures.
- Ability to articulate clear performance expectations, provide accountability for team members, and communicate effectively across stakeholders at all levels.
- Experience in managing 3rd party vendor relationships.
- Experience with managing employees covered by collective bargaining agreements is a plus.
- Bilingual in English/Spanish is highly desired.
Additional Requirements & Working Conditions
- Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
- Interviews: As part of the selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of the locations prior to a hiring decision.
Benefits & Compensation
This position is eligible for company-sponsored benefits, including:
- Medical, dental, and vision insurance
- 401(k)
- Paid leave
- Tuition reimbursement
- A variety of other discounts and perks