About the role
Company Overview
Larian Studios is an award-winning developer of high-quality role-playing games, known for Baldur’s Gate 3 and Divinity: Original Sin 2. The studio is currently expanding its team for new projects.
Role Details
- Location: Kuala Lumpur
- Department: Operations – Information Technology
- Employment Type: Full-time
- Work Model: On-site
Responsibilities
- Monitor the health, performance and availability of infrastructure and services, and respond to alerts and incidents
- Investigate recurring issues, identify their root causes and implement improvements to service reliability
- Support development teams with infrastructure issues, including version control, build and deployment workflows
- Maintain Linux and Windows servers, virtualised infrastructure and related services
- Perform planned maintenance, including patching, updates and backup checks, while minimising disruption
- Create scripts and automation to improve routine operations and reduce manual work
- Support the network, security and other infrastructure teams with troubleshooting and changes
- Maintain accurate documentation for configurations, changes and operating procedures
- Coordinate with vendors and service providers when specialist support is required
- Maintain local studio infrastructure, including server rooms, and coordinate site changes with the global IT team and studio management
- Participate in incident response and planned work outside normal hours when required
- Assist with user support, onboarding, offboarding and asset management where local support is needed
Requirements
- Working knowledge of Linux and Windows systems, including both servers and endpoints
- Advanced knowledge of PC and laptop support, combined with a strong awareness of current hardware trends and innovations
- Familiarity with endpoint management, productivity platforms and collaboration tools
- Experience with CI/CD tools
- Familiarity with private cloud and virtualized infrastructure
- Experience with Google Workplace, Office365, Atlassian Suite
- Understanding of networking fundamentals, including TCP/IP, LANs, WANs, VPNs and VLANs
- Ability to work flexible hours around IT infrastructure upgrades and migrations
- This is a full-time, on-site role, requiring your presence in the office to support teams collaboration
Nice to Haves
- Experience administering server hardware
- Experience with infrastructure as code and configuration management
- Familiarity with containers and container orchestration
- Experience with version control systems
- Familiarity with storage systems and backup technologies
What We Offer
- An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
- An open, collaborative environment where ideas are welcome and encouraged
- A managerial team consisting of highly experienced game developers at the top of their fields
- Sharing hobbies and passions with like-minded colleagues
- Inclusive environment with many activities organized by the studios or the employees
- Commitment to making the best game possible for the fans, including listening to community feedback