About the role
Company Overview
Framestore is an Oscar, Bafta, and Emmy award-winning global creative company working in film, advertising, AR/MR/VR, theme park dark rides, and pre/post visualisation work, among many other creative endeavours.
Role Overview
The Imaging Support Engineer will provide technical help, support, and coordinate the operation of the review suites. Based in the Mumbai office, the role involves supporting the busy VFX suite infrastructure. The successful candidate will work with global counterparts based in London and Montreal. This is a demanding but rewarding role with room for growth and development.
Responsibilities
- Ensure that Framestore presentation and delivery of digital imagery is consistent across all formats, viewing environments, and geographies.
- Liaising and communicating with external service providers.
- Documenting and escalating imaging and systems issues to the wider team.
- Imaging of suite-based devices and other workstations.
- Calibration of TVs and Projectors using established and well documented procedures.
- Debugging of suite-based issues to identify the root cause and provide technical summaries.
- Maintenance of imaging equipment documentation accounting for any changes.
- Technical feedback and refinement of documentation.
- Maintenance of on-site spares for the smooth operation of devices under the remit.
- Performance of daily and pre sessions technical checks where required.
Job Requirements
Essential Skills
- Experience in audio-visual or broadcast technology.
- Experience with SDI/HDMI infrastructure and routing.
- Technical fault finding and diagnostic experience of AV equipment.
- Ability to document and communicate technical information.
- Ability to read, understand, and follow technical documentation.
- Systems Administration experience.
Desired Skills
- Technical familiarity with AVID Media composer, Eizo monitors, Crestron, Extron.
- Experience in setup, calibration, operation, and maintenance of digital projectors.
- Functional knowledge of Digital cinema colour spaces (DCI, P3, XYZ).
- General understanding of VFX colour pipelines.
- Linux and Windows platform support.
- Experience basic storage administration.
- Experience with Jira, and Confluence tools.
- Experience with Teradici PCoIP technology.
- Familiarity with basic network concepts, tools, and debugging.
Additional Information
- Location: On-site in Mumbai, Mahārāshtra, India.
- Application Philosophy: Requirements listed are guidelines, not hard and fast rules. Candidates are encouraged to apply if they possess transferable skills.
- Diversity and Inclusion: Framestore is committed to equity and inclusion, employing extraordinary talent across all genders, races, nationalities, religions, ages, abilities and sexual preferences.