About the role
Position Details
Company: Company 3
Location: New York, NY (On Site)
Business Unit: Company 3
Position: Front Desk Coordinator
Hours of Operation: 12:00pm - 8:00pm ET
Pay Range: $20.00 USD hourly
Position Summary
The Evening Front Desk Coordinator is a key member of the Facilities team at the Manhattan postproduction facility. As the first point of contact for clients, visitors, and deliveries during evening hours, this role creates a professional, welcoming environment while supporting the smooth flow of operations across departments. This position is personable, detail-oriented, highly organized, and able to multitask in a fast-paced, client-facing environment.
Main Duties
The Front Desk Coordinator greets, welcomes, and checks in clients and guests in accordance with security protocols; provides initial orientation to new clients and notifies staff of visitor arrivals. Responsibilities include:
- Maintain accurate visitor logs and sign out access badges and keys.
- Perform monthly reconciliations of badges and keys.
- Provide client support in person, via email, and by phone.
- Route client requests to appropriate departments for resolution.
- Maintain and update internal documents, logs, and spreadsheets.
- Assist Facility Producer with turning over and setup of edit rooms and offices.
- Support Client Services team with requests for Theater clients; assist with setup for meetings and client screenings.
- Send emails to clients and staff regarding events, maintenance, and closures.
- Update virtual whiteboard for daily meetings and send out daily wrap-up emails.
- Handle general purchasing needs, accurately log purchases, track and reorder office supplies to maintain stock, and complete expense reports.
- Report and coordinate maintenance or facility issues with the Facilities/Maintenance team.
- Manage incoming and outgoing shipments, including logging and coordination.
- Serve as a point of contact for emergency situations during evening shifts and follow company safety protocols.
- Relay important internal announcements or updates to staff arriving during the evening shift.
Qualifications
The ideal candidate is reliable and punctual with experience working in an office environment or similar administrative role.
Requirements:
- Availability Monday through Friday from 12:00 PM to 8:00 PM.
- Flexibility to adjust shift schedule with notice, including occasional weekends.
- Meticulous and detail-oriented with strong multitasking abilities.
- Initiative to work independently.
Desired Skills:
- Proficient in MS Office, Microsoft Teams, and Google Docs.
- Professional appearance and excellent interpersonal demeanor.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Customer service orientation with a focus on supporting clients and vendors.
- Basic familiarity with office equipment (copiers, printers, scanners).
- Demonstrated team collaboration skills and the ability to work effectively with multiple internal departments.
About the Company
Company 3 provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, and experiences.
Diversity and Inclusion
Creativity has diversity at its core. The company is dedicated to fostering a diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self. It is the company's policy to provide equal employment opportunities to all applicants and employees.
Benefits
The benefits for eligible full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. Benefits for eligible part-time employees working 25 or more hours per week include a comprehensive package of health, retirement, and insurance benefits and paid time off. Benefits for eligible project hires and part-time employees working less than 25 hours per week include retirement, select insurance benefits, and where required by law, health benefits.