Account Coordinator

Company Overview

Moonbug Entertainment is an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids’ entertainment brands in the world including CoComelon and Blippi. Moonbug content is available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. The company is a global leader in pre-school music and audio experiences, available on 100+ audio platforms. Brands extend to streaming music, toys, games, books, live events, and theme park exhibits. Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises.

Location

Los Angeles, CA, On-site Full Time

The Role

As a Senior Account Coordinator, you will manage day-to-day client relationships and ensure the seamless execution of campaigns across global IPs. You serve as the essential link between brand partners and internal production and creative teams. You will help bring imaginative programs to life—from custom social integrations and YouTube content to Roblox sponsorships and cross-channel campaigns for major household-name brands. You are responsible for owning projects from hand-off by sales through final delivery, ensuring organization and client confidence in the Moonbug universe.

Responsibilities

• Serve as the primary day-to-day point of contact for assigned client accounts, managing ongoing communication and ensuring high-quality account stewardship.
• Own the execution of campaigns from start to finish, including the coordination of custom YouTube content, advertisements, and expanded series initiatives.
• Partner closely with internal teams—including media & ad ops, creative, production, and finance—to manage deliverables and keep timelines on track.
• Oversee the full coordination of project logistics, including asset delivery, creative approvals, production schedules, and campaign reporting.
• Run client status meetings, providing clear updates and proactive follow-ups to ensure all partners are aligned on project milestones.
• Maintain a deep understanding of client goals and challenges to support healthy, long-term partnerships and identify opportunities for account growth.
• Monitor project health and flag potential risks or budget discrepancies early, working cross-functionally to resolve issues efficiently.
• Collect and analyze campaign performance data to inform client discussions and final reporting.
• Develop a strong working knowledge of Moonbug IP and the kids and family entertainment ecosystem to better advise clients on social and media strategies.

Qualifications

Required Experience

• 3-5 years of experience in account management or client-facing roles within the media industry, including media agencies, creative agencies, social agencies, publishers, or paid media environments.
• Prior experience working within an ad agency (creative or media) is required; candidates must be familiar with agency workflows and client-service standards.
• Experience managing day-to-day client relationships and working on a defined set or subdivision of larger accounts.
• Proven ability to see projects through their entire lifecycle, with an organized approach to managing multiple moving parts.
• Experience or strong familiarity with the digital ecosystem, specifically YouTube channel management and social media integrations.

Preferred Skills

• Strong preference for candidates with deep YouTube channel management experience within established digital media ecosystems.
• A proactive, "solutions-oriented" mindset with the ability to wear multiple hats, from reviewing labor reports to coordinating with on-set production teams.
• Strong project management skills with the ability to balance short-term execution and long-term account needs.
• Strong understanding of client management fundamentals, including communication, expectation-setting, and delivery.
• Effective verbal and written communicator, comfortable interfacing directly with clients and internal teams.
• Interest in or willingness to learn the kids and family entertainment space and how brands engage within it.
• Ability to thrive in a fast-paced environment and adapt as priorities evolve.

Benefits & Compensation

• Base Compensation range: $70,000 - $85,000
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks
• Wellness Resources
• Additional benefits provided