The Scarlett Group

The Scarlett Group is a managed IT services provider, cybersecurity firm and technology consultancy founded in 2006 by certified information technology auditors. Headquartered in Jacksonville, Florida, the company serves small and mid-market organizations and government entities, including businesses in healthcare, financial services, legal services, construction, architecture and engineering. Its approach emphasizes IT governance, internal controls and auditing alongside day-to-day technology support.

The company offers fully managed services and co-managed support for organizations that retain their own IT teams. Its infrastructure work includes proactive network monitoring, workstation and server administration, remote troubleshooting, and hardware and software deployment. A US-based help desk provides support around the clock. Virtual CIO advisory connects technology planning with business requirements, while procurement consulting supports software selection and RFP administration.

Security, cloud and continuity

Cybersecurity capabilities include managed detection and response, incident response, Security Operations Center services, Security Information and Event Management, dark web monitoring and vulnerability assessments. The company also provides cybersecurity awareness training and compliance gap assessments. Its auditors help clients prepare for requirements associated with HIPAA, CMMC, NIST SP 800-171, PCI DSS, CJIS and Florida’s Information Protection Act.

Cloud services cover strategy, architecture, brokerage and migration management, including Microsoft 365 and Azure environments. The company also supports Microsoft 365 licensing and security configuration, Intune and mobile device management, and virtual server hosting. Disaster recovery as a service and business continuity planning complement these services by addressing recovery arrangements and operational resilience.

Through its specialized Scarlett Cybersecurity division, the firm serves federal, state and regulated commercial engagements. Its Federal GSA Schedule contract provides government agencies with a route to procure pre-negotiated IT and cybersecurity services. The company’s operating footprint extends across Florida and North Carolina through regional collaboration centers that support client service and consulting. Its customer focus includes organizations with approximately 20 to 2,000 users, combining ongoing technology management with advisory and audit work.