Intro

Intro is a technology company and curated marketplace connecting consumers and professionals with experts for personalized, one-on-one video consultations. Its platform brings together specialists in business, technology leadership, interior design, fashion, personal wellness and other advisory fields, making individual expertise available through scheduled online sessions.

Clients browse experts and book consultations typically lasting 15 to 60 minutes, with longer sessions also available. Experts set their own rates, while Intro handles appointment scheduling, video hosting and payment processing. The service is designed around focused conversations, whether a client wants guidance on a home project, advice on building a business, career mentoring or help with personal styling.

Access to individual expertise

The marketplace includes established entrepreneurs, designers, executives and creators. Participating experts identified in the research include interior designer Nate Berkus, fashion designer and stylist Rachel Zoe, entrepreneur Sophia Amoruso, Drybar co-founder Alli Webb and AI and data science specialist Cassie Kozyrkov. Their participation reflects the platform’s range across creative, professional and personal advisory work.

Alongside standard bookings, a request feature lets clients seek customized scheduling with high-demand experts. Intro also supports session gifting and ongoing client subscriptions, giving users several ways to arrange and maintain access to advice. Experts can use the platform to monetize their knowledge through direct consultations, with Intro receiving a percentage of transaction fees.

Development and launch

The marketplace was conceived in 2020 and publicly launched in November 2021. Its development followed the operating company’s earlier work on social networking and location-based software. The shift toward expert consultations grew from the observation that widespread video calling had not made booking short conversations with sought-after specialists straightforward.

Available through its web marketplace and iOS application, Intro combines expert discovery with the practical infrastructure needed to arrange, deliver and pay for a consultation.