About the role
Role Overview
This is a 6-month fixed-term maternity cover position. The role involves working with the Build & Infrastructure teams to reset King’s continuous integration (CI) orchestration. The objective is to modernize the foundations of the CI ecosystem, address accumulated complexity, and create a developer ecosystem that helps game teams build and deliver games effectively. This role is part of the Shared Tech division, which supports data infrastructure, machine learning, payments infrastructure, and the game engine.
Responsibilities
- Define and lead research into King’s existing CI workflows using qualitative and quantitative methods.
- Identify pain points, workarounds, and unmet needs, translating findings into prioritized outcomes and clearly articulated user stories or jobs to be done.
- Map current and future developer journeys across CI and the wider developer ecosystem.
- Work with engineers and game teams to design, prototype, and evaluate intuitive, efficient CI workflows.
- Facilitate workshops that build shared understanding, explore solutions, and align teams around priorities.
- Communicate complex systems and design decisions clearly, influencing initiative direction through evidence, systems thinking, and constructive challenge.
- Help establish sustainable practices for continuing to learn from users as the CI ecosystem evolves.
Skills and Experience
Must Have
- Extensive experience as a senior UX, product, or service designer with a track record of leading complex, high-impact work.
- Deep user research expertise, including planning and leading substantial studies and turning findings into product direction and design decisions.
- Strong interaction and workflow design skills, particularly for complex tools, systems, or end-to-end user journeys.
- Experience applying jobs-to-be-done or comparable outcome-led frameworks.
- Confidence working closely with engineers and engaging with technical subject matter.
- Excellent facilitation, communication, and stakeholder-management skills, with the ability to create alignment around competing needs and constraints.
- Ability to work independently, bring structure to ambiguity, and balance user needs with technical and delivery considerations.
Particularly Valuable
- Experience designing developer tools, internal platforms, or other products for technical users.
- Familiarity with continuous integration and delivery, build systems, or software-development workflows.
- Experience with Jenkins, Buildkite, or comparable CI/CD platforms.
- Experience simplifying legacy systems or supporting large-scale platform transformations.
- Knowledge of service design or systems thinking, particularly when working across interconnected tools, workflows, and teams.
- Experience working in a large-scale engineering or game-development organization.
Success Criteria
- Development of a robust, evidence-based understanding of how game teams experience CI today.
- Establishment of clear priorities based on user outcomes rather than just existing system features.
- Creation of simpler, smoother, and more coherent CI workflows.
- Improved end-to-end developer journeys across the wider King ecosystem.
- Strong collaboration between Build & Infrastructure teams and the game teams they support.
- Creation of a sustainable foundation for continuing to improve the CI experience.
Company Information
King is a leading interactive entertainment company for the mobile world, with over 20 years of history. The company produces iconic games including the Candy Crush franchise and Farm Heroes Saga, reaching approximately 200 million monthly active users. King is part of Microsoft and operates offices in Stockholm, Malmö, London, Barcelona, Berlin, Dublin, San Francisco, New York, Los Angeles, and Malta. The company culture is described as "Seriously Playful," focusing on curiosity, passion, respect, and a commitment to making the world playful.