About the role
This position has been closed or filled.
Company
Snowman
Location
Toronto, ON (On-site with some flexibility to work remotely)
Contract Type
Maternity-leave contract (16 months) with potential for extension
Role Overview
We’re looking for a multi-talented, highly organized Studio Manager to join our bustling indie game studio. This dynamic role at the heart of Snowman is responsible for supporting our team across studio operations, human resources, events, player support and production.
If it’s in your nature to take care and build strong team relations, always be ready for the next project and keep tabs on many moving parts, this role is for you. You’ll be the glue of our team and ensure the studio continues to run smoothly on a day-to-day basis while working closely with our executive, production and development teams.
Responsibilities
- Oversee day-to-day operations and help maintain an organized and welcoming workspace.
- Manage office supplies, equipment, hardware, software, furniture, etc.
- Maintain accurate employee information within the studio’s HRIS.
- Oversee hiring administration and employee onboarding to help ensure a smooth experience for candidates and hiring teams.
- Monitor the studio’s player support channels, identifying bugs, technical issues and other concerns to the development team when necessary.
- Manage merchandise-related customer support, including refunds, replacements and gifts.
- Plan and coordinate studio-wide events, including holiday celebrations, team-building activities, and other studio gatherings.
- Coordinate thoughtful milestone gifts for team members around significant life events.
- Organize team travel and accommodations for conferences, award shows, marketing initiatives and other industry events.
- Support the planning and execution of conference-related partner events.
- Act as an operational point of contact for grant applications and funding programs, coordinating with internal teams to prepare applications, progress reports, and deliverables according to program deadlines.
- Work closely with studio leadership and production to maintain visibility into the overall health and needs of the studio and its projects.
- Provide additional administrative and operational support to the executive team as needed.
Requirements
- At least 3+ years experience in office management, HR administration or a similar role.
- Exceptional organizational skills with the ability to manage multiple priorities, projects and deadlines simultaneously and independently.
- Strong written and verbal communication skills.
- Based in Ontario and able to commute to our studio regularly.
- Must be able to legally work in Canada.
Nice-to-Haves
- Knowledge or previous experience working with indie video game studios or at a small-to-mid-sized creative studio.
- Experience with HR administration and HRIS platforms such as Humi.
- Previous experience with grant applications.
- Familiarity Slack, Notion and Google Workspace.
To Apply
Please submit your resume and portfolio using the subject line "Snowman: Studio Manager (Maternity Leave)".
About Snowman
Snowman is an Apple Design Award-winning independent studio at the center of artful experiences. Since 2012, we've developed original titles and partnered with talented teams on critically acclaimed games such as the Alto series, Where Cards Fall and Skate City. Our recent work includes Lucky Luna and Laya's Horizon for Netflix Games and Skate City: New York for Apple Arcade. To date, our games have been played by over 100 million players across mobile, console and PC.
Snowman is an equal opportunity employer that is committed to diversity and inclusion. Snowman welcomes all races, religions, genders, countries of origin, and sexual orientations. We are proud to have completed disability awareness training and aim to continue to improve accessibility in our workplace and community.