About the role
Company Description
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to JustDance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
Job Description
Ubisoft’s Online Services teams support games by creating and managing online solutions that connect them with players. Reporting to the Program Manager, you will work with a team of project managers and assist them in 2 main areas:
Project Management Support:
- Support project management activities alongside core responsibilities.
- Participating in demonstrations and presentations to production and business teams on the various services available, such as Ubisoft Connect, Stats & Leaderboard, and participating in integration with internal and external partners.
- Coordinating configuration operations and assisting with the integration of new productions and product launches.
- Analyzing requirements in collaboration with production studios and/or the business and creating a schedule.
- Working with senior project managers to document the technical and non-technical details of the project.
- Advising production and business teams to help them achieve their objectives (defining opportunities, technical implementation, improving the user experience).
- Building relationships with customers and promoting a culture of continuous improvement among users by effectively relaying feedback to Product Managers.
- Contributing to project reporting and communication.
Live Operations Support:
- Collaborating closely with the Live Operations team for Social and Engagement products.
- Assisting in coordinating, preparing, and following up on live activities.
- Contributing to social features, engagement campaigns, and in-game or web-based activations.
- Supporting the smooth execution of live operations.
- Assisting with configuration, monitoring, and issue tracking tasks.
- Facilitating cross-team communication.
- Gaining hands-on experience in operating and maintaining live products in production environments.
As you gradually gain autonomy, you may also be asked to take on projects related or unrelated to the tasks listed above.
Qualifications
- You are a student, you have a good knowledge of web/multimedia services and strong analytical skills.
- Fluency in written and spoken English is essential.
- You are a good communicator and demonstrate responsiveness and proactivity.
- You understand the technical aspects of a web integration service and communicate effectively with developers and future integrators on development topics.
- Familiarity with different project methodologies (agile) and the tools used to implement them (Jira, Confluence, AI, Bug Tracker, Wiki, Checklists) is a plus.
- A strong interest in video games is highly appreciated.
Additional Information
Recruitment Process
- If your application is chosen, you will be contacted by a member of the Campus Team to schedule a phone exchange in order to determine if the job description matches your profile, but also what you are looking for.
- If that exchange is successful, you will be submitted a case study to test your technical skills regarding the offer.
- Finally, an interview will be organized (on site or through Teams) with your future manager.
Benefits as a Trainee at Ubisoft
- Internship reward according to the studies level.
- Meal voucher Swile Card, 50% refund of travel pass, 1 day-off per month.
- Ticket reduction (concerts / shows), access to the Ubisoft gym at preferential price.
Employment Standards
- Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers community.
- Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age.
Application Tips
- Read the job description carefully to highlight relevant experiences and skills.
- A personalized and well-detailed resume is recommended.
- For the cover letter, prefer a few lines explaining your interest in the internship rather than a long generic copy/paste.
Working at Ubisoft
- From your very first days, you will attend a Welcome Session introducing you to Ubisoft, its organisation and your working environment.
- Your manager and your team will support you on a daily basis.
- Once you are autonomous, tasks will be varied and offer a sense of responsibility.
- Working at Ubisoft means working on real projects on a day-to-day basis.
- A dedicated Teams group allows interaction with other interns and apprentices.
Social Engagements
- Ubisoft works to enrich players’ lives through unique and memorable gaming experiences and by improving the positive impacts of their games.
- Efforts include creating a safer, more inclusive work environment, giving back to communities through non-profit partners, and reducing the environmental impact of business operations.
Disability Accommodations
- Recruitment teams are aware of disability issues.
- You can apply normally via the Smartrecruiters platform by attaching your resume and cover letter.
- If you need any adjustment of the recruitment process, specifically regarding video interviews, state it during your application or contact the Handicap Mission team by email at boost@ubisoft.com.