Production Assistant

Core Responsibilities

• Handle ingest, link creation, and posting requests from Associate Producers, Producers, Creative Directors, and Finishing teams.
• Manage and prioritize client media download requests, including ingesting media into the company environment and ensuring files are correctly named and formatted.
• Create and maintain documentation of client systems, processes, and login credentials to facilitate efficient media retrieval and posting.
• Generate transcription files and documentation for features and episodes to support Editors and Producers.
• Collaborate with the Asset Manager to track and log all physical media deliveries, including external drives, flash drives, discs, and tapes.
• Provide support to Assistant Editors and the Finishing team with media and coordination tasks, such as YouTube rips and shotlist requests.

Key Performance Indicators (KPIs)

• Error-free postings: Maintain a <5% error rate for all links and postings, including typos and incorrect slates.
• SOP Adherence: Maintain >95% adherence to internal and client platform Standard Operating Procedures, including naming conventions and folder structures.
• Task Handoff: Ensure clear communication of remaining tasks and to-dos at shift end to facilitate team continuity.

Qualifications

Required Experience, Skills, and Abilities

• Strong understanding of MacOS and core computer skills (email, messaging, web browsing).
• Proficiency with common media file types (.mov, .mp4, .png, .jpg, etc.).
• Knowledge of video codecs, including h.264, h.265, ProRes, and DnXHD.
• Excellent organizational and time management skills.
• Proven ability to troubleshoot and solve problems on the fly.
• Strong written and verbal communication skills.

Nice to Have

• Experience with media delivery platforms such as Aspera, Signiant, Pix, or Box.
• Familiarity with NLE software, including Adobe Premiere Pro, Avid Media Composer, or Da Vinci Resolve.

Additional Information

• FLSA Status: Non-Exempt.
• Reporting: Reports to the Asset Manager.
• Working Hours: Regular business hours are Monday through Friday, 10:00 am to 7:00 pm (subject to change based on company needs).
• Compensation: Estimated hiring range is $20–$25 per hour, based on specific skill sets, educational background, and experience.
• Work Environment: This role is hybrid, requiring attendance at the Hollywood office 3 days per week.