About the role
Position Details
- Role: Community Developer
- Brand: March of Giants
- Location: Ubisoft Newcastle
- Employment Type: Full-time
- Contract Type: Permanent
- Work Model: Office-based
Company Description
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. The company believes diverse perspectives help both players and teams thrive and encourages innovation and pushing entertainment boundaries.
Job Description
The Community Developer will help establish, grow, and support player communities around specific games. This role involves leading the global community strategy for the March of Giants brand, creating and executing plans with an international, distributed team, and helping teams stay aligned through clear planning, strong feedback cycles, and consistent best practices, while building trust with players globally.
Key Responsibilities
- Develop and execute global community strategies that support Production objectives and the wider marketing strategy.
- Grow existing player communities in line with business goals.
- Coordinate community communications and initiatives with global teams to ensure consistent messaging.
- Partner with Community Managers, transversal teams, and external partners to create player-facing content such as blogs, podcasts, interviews, and infographics.
- Represent the brand as a community spokesperson and support community events such as studio visits, developer dialogues, and tournaments.
- Collaborate with the portfolio Social Media Manager to define, track, and report content KPIs and community program impact.
- Support key milestones such as betas and launches by helping teams meet KPIs and advocating for player experience needs.
- Represent player needs within Production and Publishing teams to inform development and communications decisions.
- Shape player feedback cycles and share insights that influence game improvements, player retention, and communication planning.
- Coordinate with live teams on post-launch communications, including expectations for patch content, status, and delivery.
Qualifications
- Experience managing online communities and building community plans or programs with measurable results.
- Demonstrated ability to communicate clearly with players and internal stakeholders.
- Knowledge of, or strong interest in, March of Giants.
- Hands-on knowledge of social platforms such as Instagram, X, Facebook, TikTok, and Discord.
- Experience working in a Production environment with multiple deadlines, success metrics, and stakeholders.
- Understanding of community growth and player engagement strategy for games.
- Experience gathering, filtering, and applying player feedback with cross-functional partners.
Preferred Qualifications
- Experience supporting a AAA live title is a plus.
Additional Information
- International travel may be required.
- This position involves working as part of multiple cross-functional projects, collaborating with Community Managers, Marketing, Production, and Video Editor teams.