About the role
Role Overview
As a Community Ambassador for Stellaris, you work as a part-time freelancer to support and drive the activation, moderation and development of the Stellaris community. You are a self-motivated, creative person who is eager to contribute ideas on how to better the player experience. You help to act as a bridge between the players and the development team, collecting feedback and communicating the needs and wants of the community. You are also responsible for measuring the success rate of the content and community activities you conduct, providing reporting on reach, engagement, community feedback, and sentiment to your community manager.
You report to the Stellaris Community Manager and work closely with them in day-to-day operations. You are responsible for the community platforms assigned to you (X, Bluesky, Facebook, Discord, Paradox Forum, YouTube, Reddit, or others). You define your number of weekly working hours in agreement with your Community Manager, depending on the needs of the brand and activity in the community. This can vary along the lifecycle of a project.
Working Conditions & Compensation
- Scope: Hourly-paid, part-time freelance / contracting job
- Reports to: Stellaris Community Manager
- Location: Remote work (Stockholm, Sweden-based company)
- Compensation: Paid as a freelance worker on the number of effective work hours reported, normally not exceeding 20 hours per week, at an hourly rate defined in your contract.
Key Responsibilities
- Manage, grow, and cultivate a healthy, inclusive community for Stellaris.
- Manage and moderate the community platforms assigned to you (X, Bluesky, Facebook, Discord, Paradox Forum, YouTube, Reddit, or others).
- Ideate and execute community activities on relevant platforms.
- Prepare the text copies to be shared on community platforms.
- Collect player feedback and communicate the needs and wants of the community to the development team.
- Measure the success rate of content and community activities, providing reporting on reach, engagement, community feedback, and sentiment to the Community Manager.
Required Qualifications
- Proficiency in English both written and verbal.
- Strong interpersonal skills and composure.
- Strong time management skills.
- Experience in community-focused projects, like moderating, administrating or leading thriving fan communities and initiatives.
- Understanding of essential social media and community platforms, e.g. X, YouTube & Discord.
Desirable Qualifications
- Experience managing online communities on forums, Reddit, Discord and other platforms (content production, posting, moderation, etc.).
- Experience with producing reports to reflect player sentiment.
- Experience creating shortform content for e.g. YouTube, TikTok and Instagram.
- Experience with livestreaming.
- Interest and experience with Stellaris as a community and a game.
- Interest and experience with GSGs published by Paradox Interactive.
- Knowledge of Photoshop, Premiere Pro and other content editing tools is preferable.