Account Manager

Responsibilities

• Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives.
• Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project.
• Build and maintain client relationships by providing excellent customer service to both internal and external clients.
• Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests).
• Ensure timely and successful delivery of the company services according to customer needs and objectives.
• Forecast and track key account metrics, accounts P&L, financial analysis and reporting.
• Drive peak performance and sales success across the accounts.
• Create, negotiate and close agreements.
• Develop key presentations to acquire new partnerships.
• Own and manage partner relationships with the objective to increase revenue and improve partnership.
• Manage and maintain accounts portfolio assets and information.
• Train key people as necessary and ramp up on business requirements and client expectations.
• Identify and develop new business opportunities with existing clients for potential growth attainment.
• Contribute to ongoing business development, marketing and sales efforts.
• Manage customer travel, including visa process.

Requirements

• 5+ years of account (partnerships) management experience from a gamedev company.
• Four year degree required.
• Proven track record in sales, business development and winning new business in High-tech or Gamedev.
• Ability to identify, clarify and prioritize key issues.
• Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact.
• Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment.
• Highly proficient with Microsoft Office Pack.

Benefits

• Working with an international team of world-class professionals on exciting and challenging projects.
• Learning & Development opportunities: mentoring, lectures, participation at industry conferences and events.
• Medical Care package.
• Sensibly flexible working hours.
• Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling.
• Friendly team.
• Additional benefits:
  • Care Bonus to cover health, educational and safety needs.
  • MyCafeteria.
  • Corporate parties and team buildings.
  • Many more others.